Change Management

130.00

SYBMS — SEMESTER – IV

Author: Prerna Sharma

               Parveen Nagpal

FIFTH EDITION

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Description

SYLLABUS

Modules / Units
1 Introduction:
  ¨          Introduction and levels of change. Importance, imperatives of change, Forces of change. Causes-social, economic, technological and organizational.

¨          Organizational culture and change.

¨          Types and Models of change – Kurt Lewin’s change model, Action research, Expanded Process Model., A. J. Leavitts model.

2 Impact of Change:
  ¨          Change and its implementation – individual change: concept, need, importance and risk of not having individual perspective. Team Change – concept, need, importance and limitation.

¨          Change and its impact – Resistance to change and sources-sources of individual resistance, sources of organizational resistance.

3 Resistance to Change:
  ¨          Overcoming Resistance to change – Manifestations of resistance, Six box model.

¨          Minimizing RTC.

¨          OD Interventions to overcome change-meaning and importance, Team intervention, Role analysis Technique, Coaching and mentoring, T-group, Job expectations technique, Behaviour modification, Managing role stress.

4 Effective Implementation of Change:
  ¨          Effective implementation of change–change agents and effective change programs.

¨          Systematic approach to change, client and consultant relationship.

¨          Classic skills for leaders.

¨          Case study on smart change leaders, caselets on Action research.

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