Change Management
₹130.00
SYBMS — SEMESTER – IV
Author: Prerna Sharma
Parveen Nagpal
FIFTH EDITION
Description
SYLLABUS
Modules / Units | |
1 | Introduction: |
¨ Introduction and levels of change. Importance, imperatives of change, Forces of change. Causes-social, economic, technological and organizational.
¨ Organizational culture and change. ¨ Types and Models of change – Kurt Lewin’s change model, Action research, Expanded Process Model., A. J. Leavitts model. |
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2 | Impact of Change: |
¨ Change and its implementation – individual change: concept, need, importance and risk of not having individual perspective. Team Change – concept, need, importance and limitation.
¨ Change and its impact – Resistance to change and sources-sources of individual resistance, sources of organizational resistance. |
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3 | Resistance to Change: |
¨ Overcoming Resistance to change – Manifestations of resistance, Six box model.
¨ Minimizing RTC. ¨ OD Interventions to overcome change-meaning and importance, Team intervention, Role analysis Technique, Coaching and mentoring, T-group, Job expectations technique, Behaviour modification, Managing role stress. |
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4 | Effective Implementation of Change: |
¨ Effective implementation of change–change agents and effective change programs.
¨ Systematic approach to change, client and consultant relationship. ¨ Classic skills for leaders. ¨ Case study on smart change leaders, caselets on Action research. |