E-Commerce and Digital Marketing

160.00

TYBMS — SEMESTER – V

Author: Jinal Sameer Shah

               Manasi Nalin Shah

FIFTH REVISED EDITION

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Description

No. Module / Units
1 Introduction to E-Commerce:
  ·           Ecommerce: Meaning, Features of E-commerce, Categories of E-commerce, Advantages and Limitations of E-Commerce, Traditional Commerce and E-Commerce.

·           Ecommerce Environmental Factors: Economic, Technological, Legal, Cultural and Social.

·           Factors Responsible for Growth of E-Commerce, Issues in Implementing E-Commerce, Myths of E‑Commerce.

·           Impact of E-Commerce on Business, E-commerce in India.

·           Trends in E-Commerce in Various Sectors: Retail, Banking, Tourism, Government, Education.

·           Meaning of M-Commerce, Benefits of M‑Commerce, Trends in M-Commerce.

2 E-Business and Applications:
  ·           E-Business: Meaning, Launching an E-Business, Different Phases of Launching an E-Business.

·           Important Concepts in E-Business: Data Warehouse, Customer Relationship Management, Supply Chain Management, Enterprise Resource Planning.

·           Bricks and Clicks business models in E-Business: Brick and Mortar, Pure Online, Bricks and Clicks, Advantages of Bricks and Clicks Business Model, Superiority of Bricks and Clicks E-Business Applications: E-Procurement, E-Communication, E‑Delivery, E-Auction, E-Trading.

·           Electronic Data Interchange (EDI) in E-Business: Meaning of EDI, Benefits of EDI, Drawbacks of EDI, Applications of EDI.

·           Website: Design and Development of Website, Advantages of Website, Principles of Web Design, Life Cycle Approach for Building a Website, Different Ways of Building a Website.

3 Payment, Security, Privacy and Legal Issues in E‑Commerce:
  ·           Issues Relating to Privacy and Security in E‑Business.

·           Electronic Payment Systems: Features, Different Payment Systems: Debit Card, Credit Card, Smart Card, E-cash, E-Cheque, E-wallet, Electronic Fund Transfer.

·           Payment Gateway: Introduction, Payment Gateway Process, Payment Gateway Types, Advantages and Disadvantages of Payment Gateway.

·           Types of Transaction Security.

·           E-Commerce Laws: Need for E-Commerce laws, E‑Commerce Laws in India, Legal Issues in E‑commerce in India, IT Act 2000.

4 Digital Marketing:
  ·           Introduction to Digital Marketing, Advantages and Limitations of Digital Marketing.

·           Various Activities of Digital Marketing: Search Engine Optimization, Search Engine Marketing, Content Marketing and Content Influencer Marketing, Campaign Marketing, Email Marketing, Display Advertising, Blog Marketing, Viral Marketing, Podcasts and Vodcasts.

·           Digital Marketing on various Social Media platforms.

·           Online Advertisement, Online Marketing Research, Online PR.

·           Web Analytics.

·           Promoting Web Traffic.

·           Latest developments and Strategies in Digital Marketing.

 
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